David: Good afternoon! Welcome! Are you ready to order?
Lina: Yes, I’d like the chicken salad, please. No onions.
David: Got it! One chicken salad, no onions. And to drink?
Lina: Just water, thank you.
David: And for you, sir?
Mr. Chen: I’ll have the beef noodles. And hot tea.
David: Perfect. I’ll be right back with your drinks.
Lina: (confused) Oh… excuse me, I think this is not my order.
Mr. Chen: (looking at his plate) This is salad? I ordered beef noodles!
David: (realizing) Oh no! I mixed up the plates! I’m so sorry!
Lina: It’s okay. Mistakes happen.
Mr. Chen: I’m very hungry. Can you please fix it quickly?
David: Yes, of course! I’ll take them back right now.
David: Here are your drinks. And I’ll bring the correct meals in just a few minutes.
Lina: Thank you. I’m not in a hurry.
Mr. Chen: Please double-check next time.
David: Absolutely, sir. Thank you for your patience.
David: Here you are—chicken salad with no onions, and beef noodles for you, sir.
Lina: Looks perfect. Thank you.
Mr. Chen: Yes, this is right now. Thank you.
David: Your lunch today is on the house. It’s my way of saying sorry.
Lina: Really? That’s very kind.
Mr. Chen: Thank you. I appreciate it.
David: Enjoy your meal! And let me know if you need anything.